Allow to customize subtitles
under review
f
fra
Subtitles currently don't have any customization possible and they don't look very good in their current format. Please allow to have custom subtitles (eg black background and white text, as allowed by other video hosting providers). Thanks
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R
Robo Riley
We find the subtitles very hard to read in some videos because the shading in the subtitle box is too transparent. If the video has white elements that overlap the subtitle area (like a speaker's while shirt) then the transparency of the subtitle background makes it almost impossible to read. This seems worse on desktop that on mobile for some reason. On mobile, it seems like the subtitle background isn't quite so transparent.
We also find the subtitles too small on desktop. They're fine on mobile, but on desktop sometimes they are tiny and very cramped.
So, for our uses, the highest priorities are:
- Adjust the transparency of the subtitle background so we can make it more opaque.
- Adjust the size of the subtitles (especially on desktop).
Those both need to be adjustable at the collection level (not just by individual video).
This is, far and away, our #1 issue with Gumlet. It's the one thing that make use wince when we deploy our Gumlet videos to in our products,
Anshul
Robo Riley, thanks for sharing details. We will review it in terms of feasibility and timelines.
Anshul
However, we have increase the size of the subtitles text by 10% or even higher based on the viewport.
Anshul
okineko1028, can you share the video asset ID where you think the subtitles are not accurate? You can share it with the chat support team.
f
fra
Anshul Sure, will do now
Anshul
Merged in a post:
customize subtitle designs
o
okineko1028
I would like to request the ability to customize subtitle designs. Unfortunately, the current text is small and difficult to read.
I’m also concerned about the low accuracy of the AI-generated subtitles.
i
info
We definitely need to be able to make the subtitle background more opaque and increase the size of the subtitles relative to the total video size (set a specific proportional %, not a fixed size).
f
fra
Totally agree, subtitles are too small at the moment
g
gandkcreative
Need to be able to add more than 2 subtitle tracks.
Anshul
gandkcreative: All the videos allow up to 4 subtitles.
g
gandkcreative
Anshul Thanks!
Anshul
under review
Anshul
We will also look for possibility to increase the font-size.