E
Elia Maletta
Problem 1: Download button is too hidden & technical issues in the review window
  • The download button is difficult to find since it is hidden within the player settings. Clients expect an easily visible button directly below the video player (as seen on Vimeo / Frameio).
  • In addition, the download button in the review window sometimes does not work at all: In Arc and Safari browsers, downloading simply does not start, which is highly problematic in professional contexts.
Problem 2: No option to choose the download format
  • Currently, only the automatically generated MP4 video can be downloaded.
  • However, in professional film production, custom versions of the files are often needed—such as differently compressed versions or files prepared for specific purposes like online use or events.
  • It should be possible to offer the original file (as we have prepared and compressed it) for download. In its current form, the download function is therefore hardly usable for professionals.
  • I understand that Gumlet primarily work with processed files to save storage space. However, would it be possible to allow original files to be retained for selected clips—or to give the option to upload the original file in addition to the processed one? For example, the original file could be made available for download for a defined period, such as one month.
Problem 3: Missing Option to Enable/Disable Download Button per Video
  • Currently, the download option can only be activated globally in the player settings for the entire collection. This means that either all videos in a collection can be downloaded — or none at all.
  • Typically, a separate collection is created for each client, within which there are different versions (drafts, revisions, final videos). It must be possible to enable downloads only for the final, approved video, but not for unfinished drafts or sensitive content.
  • This is particularly critical for portfolio use: If I want to embed a client’s video on my public portfolio page, users should, for data protection and copyright reasons, not be able to download that video.
Feature suggestion:
  • Clearly visible download button beneath each video player.
  • Download can be controlled individually for each video—not just globally for a collection.
  • Option to allow download of the original (non-processed) file.
  • Download must work reliably across browsers.